Star of the North Meeting

FAQ

Where is the Application and Contract?

The Application and Contract can be found here.

 How much does a booth cost?

Booth prices are solely based upon location on the exhibit floor.  Zone 1 booths are priced at $1,800 and include free wi-fi.  Zone 2 booths are priced at $1,600, and Zone 3 booths are priced at $1,400.  Click here for more information.

What is a Certificate of Insurance and why do I need it?

All exhibitors must provide evidence, in the form of a Certificate of Insurance, that they are insured for a minimum of $1,000,000 for comprehensive general liability insurance.  You should contact your company’s insurance agency to request this form.  You must name the Minnesota Dental Association, Star of the North Meeting, GES Global Experience Specialists, and the Saint Paul RiverCentre as additional insureds.  See the Rules and Regulations on the Star of the North website for additional details.

Are sales allowed on the exhibit floor?

Exhibitors are allowed to make sales and distribute product on the exhibit floor.

My company does not plan to make any sales on the floor.  Do I still need to submit a ST-19 form?

Yes, Minnesota State Law requires that all exhibitors, regardless of whether payment will be accepted for onsite sales, are required to complete and submit a ST-19 Certificate of Compliance with their contract.

What is included with my booth space?

Booth spaces are constructed with aluminum rails on which blue and white draperies are hung.  All booth spaces receive a standard ID sign, company name and booth number in the Preliminary and Onsite programs, and Level 1 Digital Booth Enhancements.

What do I need to provide for my booth?

All furnishings, decorations, electrical/internet, and carpet must be provided by the exhibitor.  You have the option of ordering everything from GES, the RiverCentre and other vendors, or carrying/shipping in supplies yourself.

What is a “Digital Booth Enhancement”?

All exhibitors will receive access to their “digital booth” on the interactive floor plan.  You can use your digital booth to provide contact information, descriptions of your company and products, show flyers, pictures of new products, special event announcements, and much more.  Every word you include becomes searchable and attendees use this online tool to preview the exhibit floor and look for exhibitors that sell the products and services they need.  Everyone is encouraged to log in and complete your digital booth.  The more information you provide, the easier it is for attendees to find you.  Click here for more information.

How do I order my complimentary furnishing package?

This package is not automatically provided.  To order your complimentary table, chair, and wastebasket, exhibitors must complete the “Free Package Order Form” available in the Exhibitor Services Manual.  Orders must be placed by Thursday, April 6, 2012.

When will I receive my Exhibitor Services Manual?

GES will email your exhibit contact the Exhibitor Services Manual at the end of January.  The manual will also be available on the Star of the North Meeting website to download.

Can I purchase a list of pre-registered attendees?

A list of pre-registered and post-registered attendees is available to purchase for a one-time use only.  Click here to download an order form.

Are email addresses included?

The Star of the North Meeting and the Minnesota Dental Association has a strict policy against releasing email addresses to any outside person or group.  Lead retrieval systems do not collect email addresses.

Can I hand-carry my exhibit into the exhibit hall?

Exhibitors may bring in hand-carried boxes, equipment, etc. through any door, however, anything not hand-carried must be brought into the exhibit hall through the loading dock using nothing larger than a two wheel hand dolly.  Exhibitors with wheeled pop-up display cases are required to bring them through the loading dock area.  You will not incur drayage charges if you use the loading dock for your self-carried items.

Someone else is setting up my booth.  Do they count against my available exhibitor badges?

Contracted employees coming in to set up or dismantle your booth must register as exhibit set-up personnel and wear a name badge on the exhibit floor.  These badges are not counted in your total available exhibitor badges.

What is “drayage”?

Drayage is the transportation of freight to and from the exhibit site.  Drayage service provides for:

  1. Completing inbound carrier's receiving documents.
  2. Unloading and delivery of the goods to your booth space from the receiving dock
  3. Storing of empty cartons/crates and extra products at an onsite warehouse
  4. Pick up of the goods from your booth space to the receiving dock and loading back into the carrier
  5. Completing outbound carrier's shipping documents.

If you ship your supplies to the RiverCentre, any assistance provided by GES may incur drayage charges.

What is the time limit for my vehicle to remain on the loading dock?

The time limit for vehicles to remain on the loading dock is twenty minutes for move-in and move-out.  It is recommended that you pick up your exhibitor badge before entering the exhibit floor during set up.