The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. Click on each seminar below for more information, including pricing.
Everyday, in every situation that involves another person, communication takes place. In this session, we will talk about the challenging people we come in contact with and how to deal with them. See how communicating with others more effectively can better solve problems and improve attitudes. It’s interactive and pokes fun at some of the stupid things we do and say (not you, everyone else!). Each attendee will receive a book valued at $20.
1) Skills that improve your communications.
2) How to change your attitude when dealing with problems.
3) The different characteristics of challenging people.
4) Eight action steps to better deal with the people who challenge us.
Course Number: S20
- Administrative Personnel
- Dental Assistants
- Dental Hygienists
- Dental Therapist
- Office Managers
- Student Dentists
About the speaker
Mr. Staads began his career training West Point cadets during his active tour of duty as a paratrooper with the U.S. Army. Today, he continues with the same enthusiasm in his 30th year speaking professionally to audiences across the globe. He is a published author who focuses on how to communicate better with patients and each other, learn and pull together a team.
|Fundamental CE Credits||0|
|Elective CE Credits||0|
|Core CE Credits||2.5|
|Core Topic||Patient Communication|
|Dentist Early Bird Fee||$55.00|
|Staff Early Bird Fee||$55.00|
|Dentist Regular Fee||$65.00|
|Staff Regular Fee||$65.00|