The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. Click on each seminar below for more information, including pricing.
In today’s modern practice, dentists have to deal with things we never thought we would have to. Online reviews are one of those things. They are a powerful marketing tool, but also cause stress and exasperation. Using some simple systems, we can manage our online reputation and leverage it into a stream of new patients.
1) Learn how patients and prospective patients feel about online reviews.
2) Discuss which review sites are important and how to get more of them.
3) Review the steps a dentist should take if and when they get a negative review.
This program is sponsored by an unrestricted educational grant provided by Delta Dental.
Course Number: F31A
- Dental Assistants
- Dental Hygienists
- Dental Therapist
- Office Managers
- Student Dentists
About the speaker
Joshua Austin, D.D.S., MAGD
Dr. Austin maintains a full-time restorative dentistry private practice in San Antonio, Texas. He is an editorial director and columnist for Dental Economics focusing on dental products and technology. He is a graduate of the University of Texas Health Science Center at San Antonio. He lectures frequently on restorative dentistry as well as online reputation management and social media.
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