Star of the North Meeting

April 23โ€“25, 2020 St. Paul, MN

Future Dates: April 22-24, 2021 and April 28-30, 2022

2019 Seminars

The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. 2019 seminars are listed for your reference, 2020 information will be available this fall. Click on each seminar below for more information, including pricing.

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Clinical Etiquette: Be a Charismatic Success with Your Patients This is a Core CE seminar

and Other Team Members
April 25, 2019
1:30 pm โ€“ 4:00 pm
  • Janice Hurley, B.S.

What are the top five ways we undermine ourselves with our patients and don’t even know it? How do you talk about the social skills so necessary to a team’s success without offending others? Janice will answer these questions and more as she walks you through the do’s and don’ts of how to achieve that charismatic level of success for your practice.

Learning Objectives:
1) Increase team awareness on how much more impactful we can be as we work together.
2) Decrease misunderstandings and judgments towards ourselves and others.
3) Create a positive filter in which to help our patients see themselves in the best light and deserving of optimal dental health.
4) Effectively use the science of voice tone and pace to give our patients hope.

Course Number: T1918

Recommended for

  • Administrative Personnel
  • Dental Assistants
  • Dental Hygienists
  • Dental Technicians
  • Dental Therapist
  • Dentists
  • Nurses
  • Office Managers
  • Spouses
  • Student Dentists

About the speaker

Janice Hurley, B.S.

Ms. Hurley has been honored for the last ten years by Dentistry Today as one of the top speakers in dentistry. Her degree is from the University of San Francisco in Organizational Behavior and she has more than 25 years’ experience as a dental consultant. Financial Disclosure: Speaker receives honorarium funds from Care Credit and Solution Reach.

Credits

Fundamental CE Credits 0
Elective CE Credits 0
DANB Credits 0
Core CE Credits 2.5
Core Topic Patient Communication

Fees

Dentist Early Bird Fee $35.00
Staff Early Bird Fee $35.00
Dentist Regular Fee $45.00
Staff Regular Fee $45.00