Star of the North Meeting

April 23โ€“25, 2020 St. Paul, MN

Future Dates: April 22-24, 2021 and April 28-30, 2022

2019 Seminars

The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. 2019 seminars are listed for your reference, 2020 information will be available this fall. Click on each seminar below for more information, including pricing.

โ† Back to search

The Office Manager: Your First Line of Defense

April 26, 2019
1:30 pm โ€“ 4:00 pm
  • Teresa Duncan, MS

The role of dental office manager has evolved past the role of team cheerleader and resident friendly face. Today’s administrator must protect the practice against all threats – both external and internal. This session will address the many ways a practice can come under fire and how the progressive office manager can best evolve to meet the challenges.

Learning Objectives:
1) Regulatory issues you need to monitor.
2) How patients can pose problems to the practice.
3) Ways to ensure your team members are not liabilities.

Course Number: F1910

Recommended for

  • Administrative Personnel
  • Dentists
  • Office Managers
  • Student Dentists

About the speaker

Teresa Duncan, MS

Ms. Duncan is a speaker and writer with over 20 years’ experience in healthcare. She holds a Master’s Degree in Healthcare Management, has been named one of the Top 25 Women in Dentistry, and is a frequent lecturer and author.

Credits

Fundamental CE Credits 0
Elective CE Credits 2.5
DANB Credits 0
Core CE Credits 0
Core Topic N/A

Fees

Dentist Early Bird Fee $35.00
Staff Early Bird Fee $25.00
Dentist Regular Fee $45.00
Staff Regular Fee $35.00