Star of the North Meeting

April 23โ€“25, 2020 St. Paul, MN

Future Dates: April 22-24, 2021 and April 28-30, 2022

2019 Seminars

The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. 2019 seminars are listed for your reference, 2020 information will be available this fall. Click on each seminar below for more information, including pricing.

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Fearless Financial & Case Presentation This is a Core CE seminar

April 26, 2019
8:00 am โ€“ 10:30 am
  • Teresa Duncan, MS

Receptionists and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions! This course will help you to become more comfortable with discussing your patient’s treatment options. The ideal case presentation should relax the patient and not be a source of stress for you! A discussion on financial arrangements will help you to handle the money issues with a smile.

Learning Objectives:
1) How to effectively communicate with your patients about their treatment needs.
2) Verbal skills to help you overcome the most common patient objections.
3) Why solid financial arrangements are essential to case acceptance.

Course Number: F1909

Recommended for

  • Administrative Personnel
  • Dentists
  • Office Managers

About the speaker

Teresa Duncan, MS

Ms. Duncan is a speaker and writer with over 20 years’ experience in healthcare. She holds a Master’s Degree in Healthcare Management, has been named one of the Top 25 Women in Dentistry, and is a frequent lecturer and author.

Credits

Fundamental CE Credits 0
Elective CE Credits 0
DANB Credits 0
Core CE Credits 2.5
Core Topic Patient Communication

Fees

Dentist Early Bird Fee $35.00
Staff Early Bird Fee $25.00
Dentist Regular Fee $45.00
Staff Regular Fee $35.00