Star of the North Meeting

April 23โ€“25, 2020 St. Paul, MN

Future Dates: April 22-24, 2021 and April 28-30, 2022

2019 Seminars

The Star of the North conference offers a wide range of professional development seminars that allow dental professionals to earn CE credits. 2019 seminars are listed for your reference, 2020 information will be available this fall. Click on each seminar below for more information, including pricing.

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No More Headaches: Tips to Manage Your Insurance & A/R Process

April 25, 2019
1:00 pm โ€“ 4:00 pm
  • Teresa Duncan, MS

This interactive course will focus on proven techniques to improve your claims payment process. Topics will include writing narratives, identifying effective attachments, and simplifying your appeals process. Attendees will learn common errors and reasons for delay or denial of payment. Manage your office’s dental insurance system before it handles you!

Learning Objectives:
1) Identify common reasons for claim denials.
2) Understand how to write effective narratives.
3) How effective treatment plan presentations can affect your insurance process.
4) Verbal skills and scripting for collection scenarios.

Course Number: T1911

Recommended for

  • Administrative Personnel
  • Dentists
  • Office Managers

About the speaker

Teresa Duncan, MS

Ms. Duncan is a speaker and writer with over 20 years’ experience in healthcare. She holds a Master’s Degree in Healthcare Management, has been named one of the Top 25 Women in Dentistry, and is a frequent lecturer and author.


Fundamental CE Credits 0
Elective CE Credits 3.0
DANB Credits 0
Core CE Credits 0
Core Topic N/A


Dentist Early Bird Fee $35.00
Staff Early Bird Fee $25.00
Dentist Regular Fee $45.00
Staff Regular Fee $35.00