Policies & Services

Registration Policies

Dentists and Student Dentists

Under no circumstances may a dentist register as a guest, spouse, exhibitor, dental assistant, dental therapist, hygienist, technician, or office personnel. Spouses who are dentists must register as dentists. MDA/ADA membership status will be verified to determine eligibility for member rates.

CE Ticketing Policy

No one will be admitted to any program without registering for the course. A list of registered courses will be listed on the back of your name badge.  Program tickets will NOT be available outside the program room doors. Tickets must be purchased either online or in Onsite Registration.

Attending the Meeting with Children

Children under the age of 18 must be registered and accompanied by an adult at all times while at the Star of the North Meeting (registration is free for children under 18).

This conference is intended as a quality learning environment for dental professionals. As such, it is important to maintain a proper atmosphere conducive to learning and to respect others who have paid for CE classes and expect limited disruptions.  Therefore, no children under the age of 16 will be allowed in lectures and workshops. If a child occupies a seat, then they must purchase a ticket for that program. If a child is disrupting the learning atmosphere of other attendees, the attendee and child will be asked to leave the room and no refund will be given.

For the safety of your child and those visiting the exhibit floor, the Star of the North Meeting recommends that children not be used on the exhibit floor in a stroller. If you do use a stroller in the convention center, you do so at your own risk. Neither the Minnesota Dental Association nor the RiverCentre will be responsible for accidents that occur due to the use of strollers.

A mother’s room is available at the Saint Paul RiverCentre.  Stop by the Information Booth, located in Kellogg Lobby, for information on the location and access to the room.

Non-Solicitation Policy

With the exception of exhibitors operating within their designated booth space, no attendee may solicit business on the exhibit floor or in any other Star of the North Meeting space. Violation of this policy will result in expulsion from the meeting.

Smoking Policy

Smoking and/or vaping are permitted in any portion of the RiverCentre complex.

Conference Photography Policy

The Minnesota Dental Association (MDA) reserves the right to use any photograph/video taken at any courses or events during the 136th Annual Star of the North Meeting without the expressed written permission of those included within the photograph/video.  The MDA may use the photograph/video in publications or other media material produced including but not limited to: brochures, invitations, postcards or websites.  Attendee names will not be published without a written release.

Cancellation/Refund Policy

2019 Policy: Refund requests for cancelled registration fees or ticketed programs must be received by QMS by April 5. All cancellations are subject to a $15 per person cancellation fee. If an attendee registered online, cancellations should be submitted online. If an attendee registered by mail, cancellations must be submitted in writing to QMS (6840 Meadowridge Court, Alpharetta, GA 30005)  by April 5. If tickets and name badges have been received, they must be returned to QMS before a refund will be processed. Cancelled credit card registrations will be refunded via a credit to the same credit card on file; other refunds will be made by check.

Requests for refunds after the April 5 deadline, will be reviewed by the Scientific Session Committee on an individual basis at their May committee meeting. All special requests must be received before May 1 and mailed to QMS at the address listed above, (attn: Refund Request). Please include a letter explaining any extenuating circumstances and enclose unused badges/tickets. Refund requests received after May 1, will NOT be reviewed.

Paying by Credit Card

Please note the Star of the North Meeting registration charges or credits applied to your credit card will be identified on your credit card statements as “MDA” transactions. Please notify the card holder of pending charges or credits.

Special Needs

If you require special assistance due to a disability, please advise the MDA prior to the meeting by indicating your need on the Pre-Registration form or contacting the MDA office at (612) 767-8400 or (800) 950-3368.