Policies & Services

Registration Policies

Dentists and Student Dentists

Under no circumstances may a dentist register as a guest, spouse, exhibitor, dental assistant, dental therapist, hygienist, technician, or office personnel. Spouses who are dentists must register as dentists. MDA/ADA membership status will be verified to determine eligibility for member rates.

Attending the Meeting with Children

Children under the age of 18 must be registered and accompanied by an adult at all times while at the Star of the North Meeting (registration is free for children under 18). Unless otherwise specified, only children age 12 and older will be allowed in meeting rooms as long, as they do not disrupt the course being presented. If a child is disrupting the learning atmosphere of other attendees, the attendee and child will be asked to leave the room and no refund will be given. If a child occupies a seat, then they must purchase a ticket for that program.

Baby strollers are NOT permitted in the meeting rooms. For the safety of your child and those visiting the exhibit floor, the Star of the North Meeting recommends that children not be used on the exhibit floor in a stroller. If you do use a stroller in the convention center, you do so at your own risk. Neither the Minnesota Dental Association nor the RiverCentre will be responsible for accidents that occur due to the use of strollers.

A mother’s room is available at the Saint Paul RiverCentre.  Stop by the Information Booth, located in Kellogg Lobby, for information on the location and access to the room.

Non-Solicitation Policy

With the exception of exhibitors operating within their designated booth space, no attendee may solicit business on the exhibit floor or in any other Star of the North Meeting space. Violation of this policy will result in expulsion from the meeting.

Smoking Policy

No smoking is permitted in any portion of the RiverCentre complex.

Cancellation/Refund Policy

2018 Policy: Refund requests for cancelled registration fees or ticketed programs must be received by QMS by April 5. All cancellations are subject to a $15 per person cancellation fee. If an attendee registered online, cancellations should be submitted online. If an attendee registered by mail, cancellations must be submitted in writing to QMS (6840 Meadowridge Court, Alpharetta, GA 30005)  by April 5. If tickets and name badges have been received, they must be returned to QMS before a refund will be processed. Cancelled credit card registrations will be refunded via a credit to the same credit card on file; other refunds will be made by check.

Requests for refunds after the April 5 deadline, will be reviewed by the Scientific Session Committee on an individual basis at their May committee meeting. All special requests must be received before May 8 and mailed to QMS at the address listed above, (attn: Refund Request). Please include a letter explaining any extenuating circumstances and enclose unused badges/tickets. Refund requests received after May 8, will NOT be reviewed.

Paying by Credit Card

Please note the Star of the North Meeting registration charges or credits applied to your credit card will be identified on your credit card statements as “MDA” transactions. Please notify the card holder of pending charges or credits.

Special Needs

If you require special assistance due to a disability, please advise the MDA prior to the meeting by indicating your need on the Pre-Registration form or contacting the MDA office at (612) 767-8400 or (800) 950-3368.